Regular Loyalty and members

Most loyalty systems live beside the POS and make staff run two things at once. Regular writes the member back into NeoPOS, so the till treats them as a member with whatever member pricing and points you’ve already set up.

For the customer

• An app on their phone, with a digital card. The barcode on it is the kind your scanners already read, so signing up doesn’t mean new hardware at the counter.
• A pass in Apple Wallet, for people who won’t open an app.
• Points, stamps and milestones, set the way your venues want them.
• Check-in by tap or scan. An NFC tag on the bar, a QR code on the table, or the app noticing it’s in the venue.

For the venue

• Members land in NeoPOS. When someone joins, their record goes into the NeoPOS customer list. The till recognises them, applies member pricing, and awards points, exactly as it does for a card you issued yourself.
• Across the group. One membership works at every venue you run, and you can see who visits where.
• Tidy data. Duplicate members can be merged, and the app can send a message to members when you have something to say.